ChatGPT and AI, safely
Ask good questions, get useful answers, and know what never to type into an AI tool.
Patient lessons · Over video or in person
Computer help that goes at your pace.
One-on-one lessons for your computer, phone, tablet and AI tools like ChatGPT. You keep your hands on your own device. I explain every step, as many times as you need.
No password requests. No remote control of your computer. No pressure to buy.
Prefer to talk first? Call or text (820) 842-4412.
Helping a parent? You can book and pay for their lessons and join any of them. How it works for families
Ji Kim
Your tech teacher · Goleta, CA
- Free first step15-minute Tech Check, no payment needed
- No-risk first lessonIf I can't help, you don't pay
- Promises in writingNo passwords, no remote control
- Real IT backgroundYears in IT support and systems administration
Kind words
What people say after a lesson.
REAL QUOTE HERE
REAL QUOTE HERE
What we can work on
Bring the thing that's been bugging you.
Each lesson is built around your own questions and your own device.
Spotting scams
Fake texts, pop-ups and "your account is locked" emails. Learn the warning signs and what to do instead.
Video calls with family
Zoom, Google Meet and WhatsApp: joining a call, muting, and seeing the grandkids clearly.
Email and photos
Sending pictures, finding old messages, and keeping your inbox and photos organized.
Everyday phone and tablet skills
Reading comfortably, texting, searching the web, and feeling at ease with the apps you already use.
Passwords you control
Set up a password manager that only you can open, so you stop resetting passwords.
How it works
Three simple steps.
Free 15-minute Tech Check
We make sure you can join a video call and talk about what you want to learn. If video is tricky, we sort it out together by phone.
Your first lesson
A full hour on your top priority, over video. If I can't help, you don't pay.
Keep going if you like
Book single lessons or a pack. You get a short written recap after every lesson to practice with.
Prices
Clear prices. No membership. No surprises.
Video lessons are 60 minutes, one-on-one. In-person lessons are 90 minutes at your home.
First lesson
One time only, for new students, over video. If I can't help, tell me before the lesson ends and I'll refund the full $49.
$49
Book your first lesson
Single lesson
$69
per lesson
- Pick any topic
- Written recap afterward
- Book whenever you need help
AI Confidence Pack
$189
3 lessons · $63 each
- A plan built around your goals
- ChatGPT, scam safety and everyday skills
- Recap after every lesson
5-Lesson Pack
$299
5 lessons · $60 each
- Best value per lesson
- Room to cover several topics
- Recap after every lesson
In-person lesson
A 90-minute lesson at your home in Goleta or Santa Barbara. Call or text to pick a time, and I'll send you a secure link to book and pay.
$129
90 minutes · travel included
Packs are refundable for any lessons you haven't used. Pay securely by card when you book. Family members are welcome to buy lessons as a gift.
A taste of a lesson
Would you tap this link?
Text message from +1 (938) 555-0142
USPS: Your package is on hold due to an unpaid $1.95 delivery fee. Pay within 24 hours or it will be returned: usps-redelivery-help.com
Example message, made up for this page.
Scammers copy real companies. In a lesson, we practice spotting the clues together until it feels automatic.
- A fake web address. The real Postal Service uses usps.com. Extra words like "redelivery-help" are a giveaway.
- A rush. "Within 24 hours" is meant to stop you from thinking it over.
- A tiny fee. The $1.95 is bait. The real goal is your card number.
My promises to you
Real tech help never works like a scam.
In 2025, Americans 60 and older reported over a billion dollars in losses to tech-support scams, according to the FBI. Here is how I work, in writing.
- I never ask for your passwords.You type them yourself. I look away while you do.
- I never take control of your computer.Over video, you share your screen and keep the mouse. In person, your device stays in your hands.
- I never ask for gift cards, crypto or wire transfers.Payment is by card through a secure booking page, and only for lessons you choose.
- I never call you out of the blue.I only contact you about lessons you booked, or to return your call or text.
- I never touch your bank or money accounts.I can explain how an app works, but I don't log in or move money.
- Family is always welcome.Invite a son, daughter or friend to any lesson.
For families
Helping a parent from near or far.
Many lessons are booked by a son or daughter. Here's how that works.
You can book and pay
Book in your name and add your parent's email so they get the lesson invite. Lesson packs make a good gift.
Join any lesson
Sit in on video lessons from your own home, wherever you live, or be there for an in-person visit.
Recaps, with their OK
Your parent gets a short written recap after each lesson. With their permission, I'll send you a copy too.
The same teacher every time
Your parent works with me, Ji, each lesson, under the written promises above.
About me
Hi, I'm Ji.
I've spent years helping people with technology, from one-on-one support to keeping business computer systems secure. My favorite part is the moment something finally clicks. I started Computer Help Together to give people a patient teacher they can count on.
- Background
- IT support and systems administration
- Based in
- Goleta, California
- Lessons
- Video calls anywhere in the U.S.; in person in Goleta and Santa Barbara
- Devices
- Most phones, tablets and computers
Questions
Good questions people ask.
Can I buy lessons for my mom or dad?
Yes. Book the pack in your name and add your parent's email for the lesson invite. You're welcome to join any lesson too, from your own home if you live elsewhere.
Do you come to my home?
Yes, in Goleta and Santa Barbara. In-person lessons are 90 minutes for $129, travel included. Call or text (820) 842-4412 to pick a time. Family members are welcome to be there.
What do I need for a lesson?
A computer, tablet or smartphone with a camera and an internet connection. You'll get a Google Meet link by email, and we test it during your free Tech Check.
What if I can't get the video call working?
That's what the free Tech Check is for. If video won't connect, we work through it together by phone first.
Do you fix or set up devices?
No. I teach you how to use your technology; I don't repair, troubleshoot or set up devices. If something seems broken, I'll suggest contacting the company that made it or a trustworthy local shop.
What's your cancellation policy?
Reschedule or cancel for free up to 24 hours before a lesson. Unused lessons in a pack are refundable.
Contact
Questions? Call, text or email.
I reply the same day, usually within a few hours. If I'm in a lesson, leave a message and I'll get back to you.
(820) 842-4412
computerhelptogether@gmail.com
Policies
- Payments
- By card through a secure booking page, at the time you book. For in-person lessons, I text or email you that booking link. I never accept gift cards, crypto or wire transfers.
- Rescheduling and cancellations
- Free up to 24 hours before your lesson. Later changes may count as a used lesson.
- Refunds
- First lesson: if I can't help, tell me before the lesson ends and I'll refund the full $49 within one business day. Your bank may take a few more days to show it. Lesson packs: unused lessons are refunded to your card on request.
- Billing questions
- If a charge looks wrong, email me first and I'll sort it out with you directly.
- Recordings
- With your permission, lessons are recorded only to write your recap. Recordings are deleted once the recap is sent.
Ready when you are.
Start with a free 15-minute Tech Check. No payment needed.
Book a free Tech Check